Shipping & Returns

BharatBuys ("we" and "us") is the operator of By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General

                   Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

2. Shipping Costs

                              Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer. We provide free shipping on standard weighted items under 3 Kilograms and will charge a small amount of shipping fee over 3 Kilograms.   

3. Returns

    3.1 Return Due To Change Of Mind

                  BharatBuys will happily accept returns due to change of mind as long as a request to return is received by us within 03

 days of receipt of item and are returned to us in original packaging, unused and in re-sellable condition.

Once returns are received and accepted, replacement will be processed to store credit for a future purchase. We will notify you once this has been completed through email.

(BharatBuys) will refund or give a replacement of the value of the goods returned but will NOT refund the value of any shipping paid.

   3.2 Warranty Returns

                                      BharatBuys will happily honor any valid warranty claims, provided a claim is submitted within 15 days of receipt of items. Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim. Upon return receipt of items for warranty claim, you can expect ( to process your warranty claim within 7 days. Once warranty claim is confirmed, you will receive the choice of:

     (a) refund to your payment method

     (b) a refund in store credit

     (c) a replacement item sent to you (if stock is available)

4. Delivery Terms

   4.1 Transit Time Domestically


    In general, domestic shipments are in transit for 3 - 5 days

   4.2 Transit time Internationally


   Generally, orders shipped internationally are in transit for 4 - 22 days. We at this time do not ship Internationally.  

   4.3 Dispatch Time

    Orders are usually dispatched within 3 business days of payment of order. Our warehouse operates on Monday - Saturday during standard business hours, except on National/State holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

   4.4 Change Of Delivery Address


    For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

   4.5 P.O. Box Shipping


    ( will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these remote locations.

   4.6 Military Address Shipping


    We are able to ship to military addresses and will provide this service using courier services.

   4.7 Items Out Of Stock


    If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.

   4.8 Delivery Time Exceeded


   If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.


5. Tracking Notifications


   Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6. Parcels Damaged In Transit


   If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

7. Duties & Taxes


   7.1 GST


   GST  has already been applied to the price of the goods as displayed on the website

   7.2 Import Duties & Taxes


    Import duties and taxes for international shipments will be pre-paid, without any additional fees to be paid by customer upon arrival in destination country at present we do not ship internationally.

8. Cancellations

    If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

9. Insurance

    Parcels are insured for loss and damage up to the value as stated by the courier.


   9.1 Process for parcel damaged in-transit


    We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

   9.2 Process for parcel lost in-transit


    We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

10. Customer service


    For all customer service enquiries, please email us at